By browsing or ordering from Carlisle's Home In the Harbor, you agree to these terms and our posted policies, subject to applicable law. Our store offers home decor and gifts to customers within the United States.
Products and safe use
Read the product description, measurements, included contents and care instructions before ordering. Measurements are approximate and screen colors can differ. Natural stone and wood vary in grain, veining and tone. Styling props are not included unless stated. Decorative bowls are not for food or drink service. Use vases only as specified. Candle holders must be used with a securely fitting candle on a stable, heat-resistant surface; keep flames away from children, pets, drafts and flammable materials, and never leave a burning candle unattended.
Orders and pricing
Prices are in USD. Applicable taxes and the final total are shown at checkout. Product availability, pricing and descriptions may change. If a material error affects an order, we will contact you to resolve it or cancel and refund the affected order as appropriate. An order confirmation acknowledges receipt and does not guarantee fulfillment if an error, stock issue or payment problem requires resolution.
Your checkout information
Provide accurate contact, billing and delivery details. Do not use unauthorized payment methods or interfere with the store, checkout or other customers. You must be legally able to enter into the purchase.
Shipping, returns and payments
Our Shipping Policy, Return Policy and Payment Policy explain order processing, delivery estimates, payment and the 30-day return window. Delivery estimates may be affected by carrier delays, weather and public holidays. Contact us if your shipment needs assistance.
Store content and third-party services
Store text, branding and images are protected by their respective owners' rights. Do not copy or reuse them without permission. The store uses Shopify and third-party payment and delivery services; those services may have their own applicable terms and privacy policies.
Liability and legal rights
To the extent permitted by applicable law, we are not responsible for indirect losses arising from misuse of products or events outside our reasonable control. Nothing in these terms excludes mandatory consumer protections, liability that cannot legally be limited or your statutory rights.
Changes and questions
We may update these terms for future use of the store. The terms and policies applicable at the time of your order will govern that purchase, subject to law. Contact us with questions or concerns so we can work toward a resolution.
Contact information
Store Name: Carlisle's Home In the Harbor
Address: 1005 Bridge St, Ashtabula, OH 44004, United States
Phone: +1 (440) 964-8000
Email: info@carlisleshome.com
Opening Hours: Monday–Saturday, 10:00 a.m.–5:00 p.m.; Sunday, noon–3:00 p.m.
Time Zone: Eastern Time (EST/EDT), America/New_York
Response Time: 24–48 hours